Privacy Policy

At Geekworks we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using our services, you consent to the practices described in this policy.

Sales and Repairs In-Store

When you bring your computer to our in-store repair services, we may collect certain personal information from you, including your name, contact details, and details about your computer's hardware and software. This information is necessary to provide you with the requested repair services and to communicate with you regarding the status of your repair. We value your trust and take appropriate measures to secure your personal information and ensure its confidentiality. We will not sell, trade, rent, or disclose your personal information to third parties without your explicit consent, except as required by law or as necessary to fulfill the purposes outlined in this Privacy Policy.

We may collect and use technical information about your computer during the repair process, including system logs, error reports, and diagnostic information. This information is solely used to diagnose and fix issues with your computer and improve our repair services. We do not use this technical information for any other purposes without your consent.

Please note that this Privacy Policy only applies to information collected by Geekworks through our website, in-store repair services, and related communications. It does not apply to third-party websites or services that may be linked to or integrated with our services.

Apple Warranty Repairs require us to run software that sends some information to Apple regarding your machine.  Customer personal details are provided to Apple for Warranty Repairs and may be used by Apple for review.

Email Campaigns

We may use your email address to send you promotional and marketing communications about our products, services, and special offers. If you do not wish to receive such communications, you can opt-out by clicking the "Unsubscribe" link provided in the email. Please note that even if you opt-out of marketing emails, we may still send you transactional or administrative messages related to your account or the services you have requested.

 

 

We may update this Privacy Policy from time to time, and any changes will be reflected on this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us at [contact email or address].

Effective date: 01/01/2023